Please ensure Javascript is enabled for purposes of website accessibility Privacy Policy

Privacy Policy

  • Information Collection and Use

    SuperWarehouse.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, do not share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

  • Registration

    In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important SuperWarehouse.com services such as automated order status updates via e-mail.

  • Order

    Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number w/expiration date. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

  • Sharing

    We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

    • FedEx Corporation

      942 South Shady Grove Road
      Memphis, TN 38120
      1-800-GO-FEDEX
      www.fedex.com

    • UPS Corporate Headquarters

      55 Glenlake Parkway, NE
      Atlanta , GA 30328
      United States
      www.ups.com

    • US Postal Service Headquarters

      475 L'Enfant Plaza, SW
      Washington DC
      1-800-ASK-USPS
      www.usps.com

    As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

  • Children

    SuperWarehouse.com does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use SuperWarehouse.com in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. SuperWarehouse.com is committed to protecting the welfare and privacy of children.

  • Links

    This website contains links to other sites. Please be aware that SuperWarehouse.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

  • Security

    SuperWarehouse.com takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

    When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. SuperWarehouse.com uses the most advanced form of SSL software available: 256-bit encryption by VeriSign. To learn more about SSL, follow this link www.verisign.com.

  • Special Offers

    Our special offers are sent only to customers who grant SuperWarehouse.com permission to send them such information.

    To honor the privacy of our users, we offer the option to not receive these types of communications. In the Customer Area, under Email Subscriptions, you may opt to not receive special offers and news by clicking the appropriate field. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news. Customers might still receive intermittent updates on products, services, specials or SuperWarehouse.com news. Please reference the Choice/Opt-out section below for further details on how to be removed from our mailing list should you choose to be removed.

  • Correction/Updating/Reviewing Personal Information

    Customers may change or review their stored account information such as street address or e-mail address through our website. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

  • Choice/Opt-out

    For customers who wish to opt-out and stop receiving SuperWarehouse.com special offers and related news, SuperWarehouse.com provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by opting out of Email Subscription in the Customer Area. They may also send e-mails to [email protected] with a request to be removed. Finally, they may use the link provided in all SuperWarehouse.com communications to automatically unsubscribe.

  • Notification of Changes

    If we decide to change our Privacy Policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

    If you have opted out of receiving communications from OfficerCrave.com, you will still be able to view news of policy changes at www.SuperWarehouse.com. Otherwise, you may e-mail us at [email protected] or call us toll free at 1-877-296-8263 to ask our customer service department about changes and updates.

    The Privacy Policy contained herein became officially effective August 1, 2006.

    SuperWarehouse.com
    20533 Biscayne Blvd
    Ste 4-489
    Aventura, FL 33180

  • Security Policy

    Your security is our priority at SuperWarehouse.com. All on-line transactions are sent through our secure server and encrypted with 256-bit technology. In addition we are PCI Certified, which are security standards developed by American Express, Discover, MasterCard, and Visa to protect cardholder information. SuperWarehouse.com is scanned daily for any vulnerabilities and certified to be free from security threats, hackers, or any compromise of sensitive information.

    Click on the logo to view certification

    When our checkout form asks you to enter sensitive information (such as your credit card number), that information is encrypted (altered within code so that nobody including we here at SuperWarehouse.com can access your credit card information) and is protected with the best encryption software currently available in the industry - SSL. SuperWarehouse.com uses the most advanced form of SSL software available: 256-bit encryption by Verisign. VeriSign protects more than one million Web servers with digital certificates, protecting the majority of secure Web sites on the Internet, including 93% of the Fortune 500 sites. To learn more about SSL and Verisign, follow this link www.verisign.com.

    We have all the appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at SuperWarehouse.com. We also do not disclose any customer personal information to third parties.